Each of our monthly maintenance packages includes a preset number of updates at no extra charge. When you choose Design By Bay, updates to your website are just an email or phone call away. For each update, we take care of all the coding and design work to make sure your changes complement the site we’ve built for you.

Small changes to your website that don’t require major graphic or code changes are considered minor updates. These updates include changes such as updating a phone number or address, changing price information, or replacing an image or header.

Some examples of standard updates include adding new pages, adding new products to your webstore, replacing large blocks of text content, updating a slider, changing color schemes, and modifying page layout designs.

The Enterprise maintenance package includes as many updates as you will need during each billing cycle, provided the cumulative work required to implement those updates does not exceed 20 working hours. Any updates required after this point is reached will be billed at our standard hourly rate. We will notify you if you are nearing the 20 hour limit, and then again before we do any work which will result in additional charges.

When your website is hosted on a shared server, the memory and processing power of the system is shared with other websites. This setup keeps monthly costs low at the expense of site speed. Although sufficient for smaller sites, those expecting higher levels of traffic should consider a VPS.

Increase website speeds significantly with server resources sectioned off and reserved specifically for you. These resources will only ever be used for your website, which means you don’t have to share them with other sites hosted on the server. If necessary, the size of the reserved resources can be expanded to accommodate higher traffic websites.

Put your website in fifth gear with a server that scales resources as needed to ensure the fastest end-user experience. This fully-managed server is optimized for the framework your site is built on and includes a caching accelerator to speed things up even more.

Each of our hosting packages includes a set discount for additional services from Design By Bay. This discount can be applied toward any additional services purchased after the first 90 days of hosting. Do you need another website? Don’t forget to take your discount. Is it time for new business cards? Discount. Do you need another set of eyes on that presentation before it hits the screen? Discount.

As long as the billing party is the same and your account is in good standing, you can take your services discount on any of the services we offer.

Our expert Web technicians will thoroughly review your website every month. We check for anything we can do to improve your site and take the time to update code, remove outdated content, and test functionality with new and updated browsers. Any changes we make to your site during the monthly review are included in your maintenance package at no additional cost.

When a Web-user enters your website’s address into their browser, the Internet works its magic and brings your content to them. Sometimes this ‘magic’ doesn’t happen as fast as you’d like, and for that we offer the option of using a content delivery network to speed things along. When your site doesn’t use a CDN, its content resides on one server in a specific location. If your server is a significant distance away from the person attempting to browse your site, it can extend load times and lead to visitor aggravation.

A content delivery network distributes your website’s data across servers all over the world. This way, when someone wants to view your site, they don’t have to wait to get it all the way from the source server, they are often able to access it from much closer. This keeps your website fast pretty much everywhere.

Standard CDN services deliver the “static” elements of your website to visitors. These static, or unchanging, elements often comprise most of the content of our clients’ websites. Some examples of common static elements are image files (.jpg, .png, .gif) and script files (.js, .css). When this content is moved to a CDN service, it decreases the distance between your visitors and the server while reducing the strain on the site your website is actually hosted.

Enhanced CDN

In addition to delivering static elements through a CDN, enhanced services provide optimized delivery of dynamic elements. This includes your actual HTML page files, which means site visitors will almost never have to wait for your website’s server to load any of the page content and it will all come through the CDN service. This combination of delivering static and dynamic elements via a CDN results in the best stock performance solution we provide.

There are also many additional security benefits included with using an enhanced CDN. In the unlikely event your website’s server experiences a crash, the CDN can provide cached versions of your webpage so visitors won’t notice a thing while we work on resolving the issue. It can also prevent and reduce many security threats, including DDOS attacks that seek to overload your server with more connections than it can handle. Using our enhanced CDN service is an easy way to increase speed while fortifying security.

Encrypt your users’ sessions with a Secure Socket Layer certificate installed on your site. As the industry standard for safeguarding everything from payment data to communications and passwords, SSL technology can help protect both you and your site’s visitors.

Our account managers will directly manage all of your organization’s email accounts that are hosted through your website. From Outlook setup to troubleshooting issues directly with your personnel, our team will make sure each of your associates are able to access their accounts when they need to. A quick email or phone call is all it takes to get an email account password reset, deleted, or migrated to a new account. You can rest easy knowing that the technical aspects of your email service will be managed by the experts at Design By Bay.

With end-user support in your maintenance package, you will have the ability to request remote assistance from your account manager at no additional charge. If any of your users experience issues with email service or website functionality, our team will be able to directly assist those users and correct any problems either via telephone, email, or remote connection. This means your team will have less worries and can spend more time focused on doing what you do.